And the truth shall set you free?
We’d all like that to be true. However, some businesses smarting over honest online customer reviews are taking the debate to a new level.
Meet the Strategic Lawsuit Against Public Participation, also known as SLAAP.
The Sunday Des Moines Register ran a jaw-dropping example of a business hoping to silence an unhappy customer. A lawsuit is the too-common answer these days to someone who won’t retract their review.
Investigative watchdog Lee Rood pointed out that Iowa is one of approximately 22 states without a law protecting consumers against intimidating lawsuits, or SLAAP attacks.
In this election season, ask candidates their First Amendment views. Do you live in a state without a law protecting online reviewers?
Your honest opinion shouldn’t result in a bankrupting courtroom battle. However, reviewers should know that they’ll need to be ready to defend those opinions.